Terms & Conditions

The Website Owner, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website. Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern QUICKSCALE CONSULTANTS PRIVATE LIMITED''s relationship with you in relation to this website. The term 'QUICKSCALE CONSULTANTS PRIVATE LIMITED' or 'us' or 'we' refers to the owner of the website whose registered/operational office is Swastik Stays, Jangaliya Village Kanala Patti-6, Dist Nainital Nainital UTTARAKHAND 263136. The term 'you' refers to the user or viewer of our website.

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information.
• You may not create a link to this website from another website or document without QUICKSCALE CONSULTANTS PRIVATE LIMITED’s prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

• We respect customer’s decision and try to give maximum flexibility in booking and cancellation to minimize any loss to customers.
• Showing interest by phone, email or any other medium does not automatically results in blocking or booking of room(s). Requested room(s) shall be deemed as BLOCKED only after 20% of total billing amount (as shown on the website during enquiry) is deposited by online payment facility given in the website.
• The Room(s) shall be considered as BOOKED only after paying additional 50% of the total billing amount 2 calendar days before the check-in date as received during the booking. Failing this, room will not be considered blocked for the customer and company reserves the rights to cancel the booking.
• Company reserves rights to cancel booking at its discretion and refund the amount to the customer as per the refund policy without giving any explanation.
• Cancellation window is open ONLY until 3 calendar days before the check-in date as received during the booking. Following is the criteria for processing of the refund:
  Check-in date - Cancellation date>21 , deducted amount = 500 INR
  Check-in date - Cancellation date <=21 , deducted amount=blocking amount
  Check-in date - Cancellation date<=3 , no refund
• If the customer does not show up on the check-in date, he/ she will not be eligible for any refund. Moreover, if the customer is not able to provide valid ID proof, booking shall be cancelled immediately without giving any refund.
• If a customer chooses to reduce the period of stay, it must be informed 3 calendar days in advance. Decision of the company shall be final for processing the refund amount.
• In case of any Refunds approved by the QUICKSCALE CONSULTANTS PRIVATE LIMITED, it’ll take 14-21 days for the refund to be processed to the end customer.